PRIVACY POLICY

At MUCE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ateliermuce.com.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Personal details (e.g., name, email, shipping address, phone number) when you place an order or sign up for our newsletter.

  • Payment information when making a purchase (processed securely via third-party payment providers like Stripe or PayPal—we do not store your payment details).

  • Browsing data (e.g., IP address, browser type, pages visited) through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and ship your orders.

  • To send order confirmations and updates.

  • To provide customer support and respond to inquiries.

  • To send promotional emails if you’ve subscribed (you can opt-out anytime).

  • To analyze website traffic and improve our services.

3. How We Share Your Data

We do not sell or trade your personal information. However, we may share it with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions securely.

  • Shipping providers to deliver your orders.

  • Analytics services (e.g., Google Analytics) to improve our website experience.

  • Legal authorities, if required by law.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our site. You can manage cookie preferences in your browser settings.

5. Your Rights & Choices

Under GDPR and other privacy laws, you have the right to:

  • Access your data – Request a copy of the personal information we hold.

  • Request deletion – Ask us to delete your data unless we need it for legal reasons.

  • Opt out of marketing – Unsubscribe from our emails anytime.

To exercise these rights, contact us at info@ateliermuce.com.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access or disclosure. However, no online platform is 100% secure, so please take precautions when sharing personal details.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@ateliermuce.com